Digital Marketing Account Manager

ABOUT US:

Speed, accuracy, and honesty—these aren’t just our values, they’re how we operate. We’re a performance marketing agency built for e-commerce brands that need real results, whether that means running entire marketing channels end-to-end or stepping in to support lean teams without the overhead of hiring in-house. Our clients span industries like automotive, SaaS, consumer electronics, pet, baby, retail, and more, and we help them scale through strategy, creative, and execution across multiple channels. With a fully remote team spanning the globe, we move fast, solve problems, and make an impact.

If you're a smart, disciplined, motivated professional, looking for an environment where you'll learn quickly, build career-long relationships, and be put on projects with impact around the world, we want you to join our team.

JOB OVERVIEW:

We are seeking a proactive, relationship-driven Digital Marketing Account Manager to serve as the primary point of contact for our clients. The Account Manager will be responsible for building strong client relationships, understanding client needs, and ensuring the successful delivery of products or services while driving retention and growth.

RESPONSIBILITIES:

• Serve as the main point of contact for assigned client accounts

• Build and maintain strong, long-term client relationships

• Understand client goals, challenges, and business needs

• Coordinate with internal teams (sales, operations, product, support) to deliver solutions

• Manage onboarding, ongoing account support, and renewals

• Monitor account performance and client satisfaction

• Prepare and deliver client presentations, reports, and reviews

• Address client concerns and resolve issues in a timely, professional manner

• Ensure contracts, timelines, and service-level agreements are met

WHY YOU SHOULD APPLY:

• Great potential for growth: Joining a small & growing team is the fastest way to learn, advance quickly, and tackle new projects to add to your resume.

• Great team & casual work environment + fully remote position. Our team chemistry is like a tight-knit family, where you know everyone’s dog’s name, their pet-peeves, and it provides opportunities to bond & get to love those you work with.

• Huge learning opportunities for those who want & have an appetite for different kinds of challenges. Our team prioritizes rapid experimentation, and will always encourage those who want to learn, to tackle new projects without reprimanding if a project does not work out.

• If your interest is in cars, you will definitely love working here as you deal with cars and car agencies.

WHY YOU SHOULD NOT APPLY:

• This is a small company, so you must be comfortable wearing multiple hats & flexible to changes.

• Overly corporate approaches to work are not going to work here.

• If you don’t like interacting with people, or helping others solve their problems, this may be a tough role for you.

• If you are disorganized, this will be a tough role for you.

QUALIFICATIONS:

• Bachelor’s degree in Business, Marketing, or a related field (or equivalent experience)

• Proven experience in a client-facing account management or customer success role

• Strong communication, presentation, and interpersonal skills

• Ability to manage multiple accounts and priorities simultaneously

• Problem-solving mindset with attention to detail

• Comfortable working cross-functionally

• Proficient in CRM tools and Microsoft Office / Google Workspace

NICE-TO-HAVE QUALIFICATIONS:

• Experience in Digital Marketing

• Familiarity with CRM platforms (e.g.Salesforce, HubSpot, etc.)

• Experience managing renewals, expansions, or revenue growth

If you are passionate and results-oriented digital marketing professional, who is eager for growth, we encourage you to apply.

Relationship Nurturing:

They nurture relationships with key stakeholders, both internally and externally, fostering a collaborative and supportive environment.

Job Type: Full-time Position

Benefits:

• Company events

• Health insurance

• Opportunities for promotion

• Pay raise

• Work from home

Schedule:

• 8 hour shift

• Day shift

Supplemental Pay:

• 13th month salary

• Overtime pay

• Performance bonus

Experience:

Account Manager: 2 year (Required)